You Don’t Have to Do This Alone: How Caregiver OneCall Supports Families in Crisis

Nikki Lopez shares why caregiving is not a solo mission—and how 24/7 support, advocacy, and emotional relief can change everything.

Dale Corpus

6/25/20254 min read

Navigating Senior Transitions: Finding Your Anchor in the Caregiving Storm

Welcome, Bay Area families, to the Simplify Senior Transitions blog!

If you're an adult child caring for aging parents, you know the journey can feel like navigating a storm. It's often overwhelming, isolating, and fraught with complex decisions—from downsizing and selling the family home to choosing the right care options and managing immense emotional stress.

In a recent, truly inspiring podcast episode, Dale Corpus, your San Francisco Bay Area senior transition specialist, sat down with Nikki Lopez, the visionary founder of Caregiver OneCall. Nikki brings a wealth of both personal and professional caregiving experience, having launched her nonprofit with a powerful mission: to ensure no family feels alone when facing complex caregiving decisions. Her insights are a beacon of hope and practical guidance for anyone feeling the weight of this important role.

Here's what you'll learn in this episode:

  • Nikki’s personal journey that inspired her to create Caregiver OneCall, a unique nonprofit that breaks down financial barriers to support.

  • Why families often wait until a crisis hits before seeking caregiving help, and the common mistakes made when trying to go it alone.

  • The deep emotional toll caregiving takes, including feelings of guilt, resentment, and even suicidal ideation.

  • The essential services Caregiver OneCall offers, from 24/7 emotional support to vital resource navigation for home care, hospice, legal planning, and more.

  • Why respite care is not a luxury, but a necessity for your survival as a caregiver.

  • Practical advice on how to prepare for the future by talking with your parents now.

  • The crucial myth Nikki wants to bust forever: caregiving isn't just for seniors.

Understanding the Caregiving Journey: A Personal Mission

Nikki Lopez’s journey into caregiving began with her beloved grandmother. For a long time, she was a caregiver without even knowing the word, feeling acutely the loneliness and lack of support.

"Why is it so hard to navigate? And why am I doing it alone? And why does no one check in on me?" she recalled asking herself.

This profound lived experience laid the foundation for Caregiver OneCall.

What makes Caregiver OneCall unique is its commitment to being a nonprofit with no financial barrier. Nikki observed that many people who desperately need help simply can’t afford it. Her philosophy is that "support should be accessible, not just to those who can afford it."

Importantly, Caregiver OneCall serves all caregivers, not just those caring for seniors. Whether you're a parent of a child with autism, caring for a spouse recovering from surgery, or navigating a loved one's cancer journey, their support is for you.

Navigating the Rapids: Common Challenges & Support

Many families in the Bay Area, and across California, find themselves suddenly thrust into the role of caregiver without warning. Nikki notes that no one plans to be a caregiver—it creeps in quietly, then suddenly hits you.

This often leads to families waiting too long to ask for help, a common mistake often compounded by cultural beliefs that asking for help is a sign of weakness.

The emotional toll of caregiving is profound. Nikki describes it as "deep, lonely, and it all becomes with guilt, resentment, and feeling invisible."

She even cited a distressing NIH report from 2024 indicating that about 30% of family caregivers report suicidal thoughts due to the immense pressure. This highlights the critical need for support.

Caregiver OneCall steps in by offering 24/7 emotional support, training, workshops, and one-on-one guidance. They provide real-time solutions, whether you’re in crisis or just need to vent.

For adult children helping aging parents in the Bay Area, this can mean navigating complex decisions like moving a parent into assisted living or bringing in professional in-home care. Caregiver OneCall doesn't force decisions but guides you through "what-ifs," looking at financial, mental, emotional, and cultural considerations.

A crucial component of their support is respite care. Nikki stresses, "Respit is not a luxury. It is not a luxury. Respit literally is survival."

It means you, the caregiver, get a much-needed break to breathe and recharge. This is vital self-care, allowing you to pour from a full cup again.

Navigating the healthcare system, insurance, and legal planning can feel like untangling a giant knot. Caregiver OneCall helps by providing quick reference guides and connecting families with vetted professionals like elder care attorneys, home care agencies, and even real estate professionals like Dale Corpus, who specialize in senior downsizing.

They help you ask the right questions and advocate for safe discharges from hospitals or skilled nursing facilities.

It's also important to recognize red flags that a caregiving arrangement isn't working, such as your own health declining, constant anger, or, in extreme cases, wishing death on the person you're caring for—or even yourself. These are clear signs to stop and seek immediate help.

Preparing for Tomorrow, Starting Today

For adult children of aging parents, Nikki offers invaluable advice: start talking now.

"Ask your parents what they want, make a plan while you still can," she urges.

Accompanying them to doctor appointments can also provide a clearer picture of their health, so you’re not blindsided by sudden changes.

Ultimately, Nikki wants families to understand that caregiving is hard work. It’s not just a task; it’s a relationship—with the person you’re caring for, their doctors, and all their support systems.

And it profoundly deserves support and respect.

The biggest myth she wishes to bust? That caregiving only means taking care of seniors. Caregiving shows up in every age group, and the face of a caregiver is not always what you expect.

You Are Not Alone: Where to Find Help

If you're feeling exhausted, angry, confused, or overwhelmed, those are clear signs it’s time to reach out for support. Caregiver OneCall is here to help.

🌐 Learn more about Caregiver OneCall and their crucial services at: caregiver1call.org
📞 For immediate support, especially if you're in the East Bay, Alameda, Marin, or anywhere in California, call their 24/7 hotline: 833-927-9899

Remember, as Nikki emphasizes, "asking for help is not giving up; it is fighting smart."

A Helping Hand for Your Senior Transition

Navigating the complexities of senior living transitions, including selling a senior’s home and downsizing, requires expert guidance.

If your loved one is considering senior living and you need to figure out what to do with their home, Dale Corpus is here to help.

✅ Schedule a FREE consultation with Dale today to discuss your unique situation. Visit www.simplifyseniortransitions.com to book your session.

🎧 You can also listen to the full inspiring episode with Nikki Lopez to gain even more insights.

📲 Have a quick question for Dale? DM him on Instagram @soldbydale.

💌 P.S. Got news or an amazing story to share? Hit us up at dale.corpus@exprealty.com and you might be featured in our next episode!

Remember, always check out the transcript for detailed insights. Happy listening!

Watch The Podcast Here