Empowering Seniors Through Education: How One Realtor Is Fighting Scams and Building Trust

Michelle Woster’s lunch-and-learn series tackles elder fraud, emotional transitions, and the need for human connection—offering adult children and aging parents practical tools for safer, smoother moves

Dale Corpus

4/29/20253 min read

Navigating Senior Transitions: Protecting, Educating, and Supporting Aging Parents

Navigating the journey of helping aging parents transition to senior living can feel like an emotional and logistical marathon.

As adult children, you are often balancing your own life with the complex needs of your loved ones—from downsizing decades of memories to understanding care options and ensuring their safety.

That’s why finding trusted experts who provide real guidance is so important.

In a recent episode of the Simplify Senior Transitions Podcast, host Dale Corpus welcomed Michelle Wer, an eXp Realty agent from Oregon City, Oregon.

Michelle has made it her mission to protect and serve the senior community through a powerful monthly “lunch and learn” series—an initiative inspired by her personal experience caring for her own aging mother and witnessing seniors being taken advantage of.

Her work extends far beyond real estate. It is driven by a commitment to protect seniors from exploitation and help them navigate an increasingly complex and technology-driven world.

Her insights are especially relevant for families in the San Francisco Bay Area—including Contra Costa, Alameda, Santa Clara, San Mateo, San Francisco, Solano, and Napa counties—who are facing similar challenges.

Here's What You'll Learn in This Episode:

• How to identify common scams and predatory practices targeting seniors
• Why seniors are more vulnerable in today’s technology-driven environment
• The importance of integrity when choosing professionals and services
• How to build trust and communicate effectively with older adults
• What families should understand about downsizing and selling a long-time family home
• Why a slower, more empathetic approach leads to better outcomes
• How education and community resources can empower seniors and families

Protecting Our Seniors: Understanding the Threats

Michelle frequently encountered situations where seniors were being taken advantage of by disreputable individuals and businesses.

Some of the most common scams include:

• Door-to-door contractors pressuring seniors into unnecessary repairs
• IRS impersonation calls demanding immediate payment

She also observed predatory behavior across industries, including real estate, where some professionals prioritize closing deals over genuinely serving clients.

For many seniors, rapid technological change makes it difficult to distinguish legitimate communication from scams.

This can lead to isolation, hesitation to ask for help, and increased vulnerability.

Recognizing this gap, Michelle set out to create better access to trustworthy information.

Michelle’s Solution: Empowering Through Education

To address these challenges, Michelle co-founded Agewise PDX, a community-focused initiative providing seniors with trusted resources—without sales pressure.

This led to the development of a monthly lunch and learn series designed to educate, connect, and empower seniors.

These events are built around six key pillars:

• Health
• Legal
• Technology
• Community Resources
• Safety

Topics are selected based on real conversations with seniors to ensure relevance and value.

Examples include:

• Understanding the difference between wills and trusts
• Protecting against identity theft and fraud

Speakers are carefully vetted professionals known for integrity and service.

A key principle: these events are educational—not sales-driven.

Navigating Transitions with Empathy and Practicality

Michelle emphasizes that senior transitions require both strategy and compassion.

Here are key principles families should keep in mind:

Build trust through personal connection
Seniors value face-to-face communication, phone calls, and in-person interactions

Slow down the process
A home is filled with memories—what may seem like clutter holds emotional value

Communicate clearly
Do not assume familiarity with modern processes—explain each step simply

Use the right professionals
Work with cleaners, movers, and organizers who respect sentimental belongings

Think beyond the transaction
True support continues even after the sale is complete

Many transitions are triggered by major life events, such as the loss of a spouse, which adds emotional weight to every decision.

The Power of Community and Connection

The feedback Michelle receives from seniors highlights something powerful:

Education reduces fear.

Connection reduces isolation.

Support builds confidence.

When seniors realize they are not alone, it changes everything.

This is what continues to drive her work—and why it matters so deeply.

Key Takeaway for Families

Michelle’s advice is simple:

“Do it.”

Find the right partners. Focus on serving families well. Prioritize trust, integrity, and impact.

The most meaningful reward is seeing families experience clarity, relief, and peace of mind during a difficult transition.

Your Next Step

If you're an adult child in the San Francisco Bay Area helping your parents navigate senior living and housing decisions, you don’t have to do it alone.

Schedule a FREE consultation at:
https://www.simplifyseniortransitions.com

Have a quick question? Reach out on Instagram:
https://www.instagram.com/soldbydale

For more insights, listen to the full podcast episode.

P.S. Got news or an amazing story to share? Email:
dale.corpus@exprealty.com

You might be featured in a future episode. Don’t forget to check out the transcript for additional insights.

Watch The Podcast Here